Frequently Asked Questions

 

 

Q:  Have a question?
A: Email us and receive a prompt answer.

Company Q & A:
 
Q: How long have you been in business?

A: We have been serving the Florida area for over 20 years.

 

 

Q:  How soon can you service my sprinkler system? 

A: In most cases we can arrive within 48 hours from the time you call. We also offer same day service, however additional fees may apply.

 

 

Q: Do you do small projects or just big commercial jobs?

A: We keep a large, well-rounded staff available to fill our client needs no matter how large or small.  We have developed small efficient crews so we can provide complete timely service. We will be a growing force in this market for years to come.

 

 

Product Q & A:
 
Q: Can you landscape in the winter?

A: Yes, we live in Florida and plants are potted and ready to go.

 

 

Q: Do you have parts for my sprinkler system?

A: Action Irrigation offers the most complete line of sprinkler, parts and accessories for residential and commercial clients. Operating 24 hours a day, our experienced staff can handle any of your sprinkler related needs.

 

Q: Why does my sprinkler head leak / trickle water when shut off?

A: It is possible that you have debris in the solenoid valve, which is causing it to remain open. To fix this, you'll need to disassemble the valve, rinse all the parts with clean water, and re-assemble the valve. If you need expert help give us a call 904-779-7799

 

Q: Why would my sprinklers continue running even after the controller is unplugged?

A: It is possible that your valve(s) have been opened manually. Locate your valve boxes and twist the solenoid on the valves clockwise until snug. The solenoid is located on the top of the valve and looks like a cylinder with two wires coming out of it.

 

 

Q: How do I adjust my sprinkler heads?

A: We would recommend looking at our video tutorial page. If you still need help give us a call.

 

> Buy a hunter adjustment key online. 

 

Q: What days can I water? Jacksonville Watering Restrictions

​These restrictions govern all of Duval, St. Johns and Clay County.

 

A: During daylight savings time: (summer)

    Homes with odd numbered or no addresses can water on Wednesday and Saturday

    Homes with even numbered addresses can water Thursday and Sunday

    Commercial and other non residential properties can water on Tuesday and Friday

 

A: Eastern Standard Time: (winter)

    Homes with odd numbered or no addresses can water on Saturday

    Homes with even numbered addresses can water Sunday

    Commercial and other non residential properties can water on Tuesday